Privacy policy

Last updated: November 4, 2026

Weeping Willow Landscapes ("we") respects your privacy. This policy explains what personal information we collect on this site, why, who it is shared with and what your rights are, in line with Quebec's Act respecting the protection of personal information in the private sector (Law 25).

Information we collect

Estimate form. Your name, phone number, email (optional), address or neighbourhood, the service you need and the description of your project.

Calls, texts and emails. The information you give us when you contact us directly.

Browsing. Technical and statistical data about how the site is used (pages viewed, device type, approximate location, how you found us), described under "Cookies and analytics".

Why we use it

  • To respond to your request and prepare an estimate.
  • To schedule and provide our services if you become a client, including snow removal alerts.
  • To protect the form from bots and spam.
  • To understand how the site is used so we can improve it.

We do not sell your information or share it for marketing.

Consent

By sending the form and ticking the consent box, you agree that we may use your information for the purposes above. You can withdraw your consent at any time by writing to us.

Service providers and transfers outside Quebec

We use a few providers to run this site. They process information only to provide that service to us, and some are located outside Quebec, including in the United States:

  • Vercel: website hosting.
  • Web3Forms: delivering form requests by email.
  • hCaptcha: anti-bot check on the form.
  • Google: traffic statistics (Google Analytics) and search tools (Google Search Console). Google reviews are viewed on Google's own site.

Before entrusting information to a provider outside Quebec, we assess that it will be adequately protected there.

Cookies and analytics

The site only uses cookies needed for it to work and to secure the form. Analytics cookies (Google Analytics) measure overall traffic. They are not used for advertising. You can block or delete them in your browser settings.

Retention

Estimate requests that do not lead to a contract are kept for up to 24 months, then deleted. Client records are kept as long as needed to provide our services and meet our legal and tax obligations (generally six years).

Security

The site is served over HTTPS only, and access to requests is limited to the people who need it to respond to you. If a privacy incident presents a serious risk, we will notify the people affected and the Commission d'accès à l'information.

Your rights

You can ask to access, correct or delete your information, or withdraw your consent. We respond within 30 days. If you are not satisfied with our answer, you can contact the Commission d'accès à l'information du Québec.

Person in charge of personal information

The owner of Weeping Willow Landscapes
Email: colesullivan@weepingwillowsnowremoval.com
Phone: 819-210-6653

Changes

We may update this policy. The date at the top of the page shows the latest version. See also our terms of use.